Terms & Conditions
The Terms & Conditions of Sale that govern the sale of Equipment and Services by JoyCan Solutions LLC.
1. General
The terms and conditions contained herein, together with any additional or different terms contained in the final, written proposal issued by the Seller, constitute the entire agreement (the "Agreement") between the parties with respect to the subject sale. Acceptance by Seller of Buyer's purchase order and Buyer's acceptance of Seller's proposal is expressly limited to and conditioned upon Buyer's acceptance of these Terms & Conditions of Sale, which may not be changed or waived except in writing signed by Seller. Any additional, inconsistent or different terms and conditions contained in Buyer's purchase order or other documents supplied by Buyer are hereby expressly rejected. Unless the context otherwise requires, the term "Equipment" as used herein shall mean all goods, equipment, parts, accessories, and software sold to Buyer by Seller. Unless the context otherwise indicates, the term "Services" as used herein shall mean labor, supervision, repair, refurbishment, reconditioning, and project engineering services provided by Seller. As used herein, the term "Buyer" shall mean only the party issuing the purchase order to Seller for Equipment or Services, regardless of whether or not the Buyer is the end user of the Equipment or Services, and the term "Seller" shall mean the entity selling or supplying the Equipment or Services as set forth on the order acknowledgement or invoice for Equipment or Services.
2. Payment Terms and Invoices
Unless otherwise agreed to in writing, payment terms are 50% of invoice amount is due at the time of entering into this agreement with remaining 50% due prior to shipment, except that all payments made by credit card are due at the time of order placement. Payment may be made via credit card for order totals less than $5,000. For orders greater than $5,000 and where a credit card is used, a credit card surcharge will be added in the amount of 3.5% and will be due prior to shipment. Upon receipt of a Purchase Order or signed quote, Seller agrees to hold any in-stock equipment for Buyer for up to 3 weeks, after which a 50% deposit or complete payment is required to hold beyond that term. Upon receipt of a 50% deposit, Seller agrees to hold any in-stock equipment for up to 3 months, after which full payment is required to hold beyond that term. Following complete payment, all goods must ship within 6 months or Seller, at its discretion, may charge storage fees for any equipment not yet shipped to customer as a result of customer readiness to receive goods. Amounts not paid by Buyer when due shall bear interest from the date payment was due to and including the date of payment at the rate of 3.0% per month, or at the maximum rate permitted by applicable law, whichever is less. Payment of interest shall not excuse delay in, or failure of, payment of principal. Any checks returned for non-sufficient funds and any stopped or reversed payments shall be subject to a fee. If required by Seller, Buyer agrees to furnish Seller with any requested credit information. Buyer's credit limit will be set at Seller's sole discretion and may be modified at any time based upon Buyer's credit risk as determined by Seller. In the event that Buyer's credit risk increases or Buyer fails to pay timely, Seller may suspend performance and/or require alternative payment methods. Buyer shall notify Seller of any items disputed in good faith relating to an invoice within 15 days after the invoice date in writing specifying the nature of the disputed item, but in no event is Buyer entitled to withhold or set off any invoiced amounts without Seller's prior written approval. In the event it becomes necessary for Seller to refer Buyer's account to a third party for collection or for Seller to take other enforcement action of this Agreement against Buyer, Buyer agrees to pay any and all attorney and arbitrator fees, lien filing fees, collection costs and legal expenses associated therewith incurred by Seller.
3. Taxes
Federal, state, local, value added, sales and use, and other applicable taxes measured on the price of Equipment or Services in any legal system by any taxing authority are not included in the price unless otherwise agreed in writing by Seller. Notwithstanding anything to the contrary herein, the price and Delivery schedule of Equipment or Services may be equitably adjusted by Seller for the imposition of new or increases in existing tariffs or limitations on imports of aluminum, steel and other commodities and variations in labor and other costs and delays associated with those causes.
4. Time Limit
All quotations are valid for a period of 30 calendar days, unless otherwise extended in writing by Seller. If this Agreement is delayed or suspended in whole or in part by Buyer for more than 60 days, pricing shall either be subject to re-negotiation or the Agreement may be deemed cancelled for Buyer's convenience and subject to Section 16, at Seller's sole option.
5. Acceptance
Acceptance of Equipment occurs at point of Delivery. Acceptance of any Services provided hereunder occurs at completion.
6. Warranty
Seller makes no warranty expressed or implied regarding the equipment, materials and supplies purchased under this Agreement. Warranties, if any, are exclusively those of the manufacturer of the equipment, materials and supplies not of the Seller.
Vacuum Insulated Piping (VIP) Warranty: Seller warrants to Buyer that VIP will be free from defects in material and workmanship for the amount of time listed in the applicable sections of the table below, subject to the exclusions below or for the amount specified below plus six months after the date of shipment, whichever expires first, except that parts sold as spare or for replacement are warranted for 90 days after the date of shipment or until the expiration of the warranty offered by their original manufacturer, whichever expires first.
Vacuum Warranty: 5 Year for Rigid, 3 Year for Flex, 1 Year for Transfer Hoses. This warranty does not cover normal wear items like DV6 gauges, O-rings, bayonet clamps, valve kits, relief valves and valve stems. Vacuum systems must be installed properly and maintained by either JoyCan or a mutually agreeable independent 3rd party. This warranty does not cover parts that have been physically damaged during installation (flex that has exceeded its bend radius). All resale products and components only carry the warranty offered by their original manufacturer. If any of the above warranties are not met, Seller shall provide the remedies referenced in its Terms & Conditions of Sale.
7. Exclusive Remedy
Buyer's exclusive remedy in the event of failure of equipment materials and supplies is the manufacturer and the manufacturer's warranty, if any. Buyer holds Seller harmless with regard to the equipment, materials and supplies performance and suitability for use.
8. Disclaimer
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER CLAIMS OF RELIEF AND WARRANTIES OF QUALITY, PERFORMANCE AND DESIGN, WRITTEN, ORAL OR IMPLIED, AND ALL OTHER WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED BY SELLER.
9. Termination
No termination by Buyer for default shall be effective unless, within 15 days after receipt by Seller of Buyer's written notice specifying such default, Seller fails to initiate and pursue correction of such specified default.
10. Excusable Delays
The schedule for Delivery of Equipment and performance of Services will be modified for delays resulting from causes beyond Seller's reasonable control, including acts of God, war, terrorism, strikes, restrictions of the United States Government or other governments having jurisdiction, delays in transportation, earthquakes, floods, named storms, hurricanes, tornados, cyclones, typhoons or other natural disasters, or inability to obtain necessary labor, materials, or manufacturing facilities.
11. Delivery and Risk of Loss or Damage
Unless otherwise agreed in writing by Seller, all domestic shipments are (a) FCA Manufacturer's plant if shipped directly from manufacturer or (b) FCA Seller's Warehouse if shipped from Seller's warehouse. Notwithstanding anything to the contrary, all lead times quoted and accepted by Seller shall be from the date Seller accepts Buyer's purchase order. If Seller agrees in writing to prepay transportation and transit insurance charges for the account of Buyer, then Seller is entitled to include shipping, handling and any transit insurance charges on its invoice. Buyer shall indemnify, defend and hold Seller harmless from any claims by freight carriers for Buyer's failure to pay freight charges. Claims for shortages in or damage to shipment shall be deemed waived unless made in writing and received by Seller within 10 days after receipt of Equipment by Buyer or its designated consignee. Delivery dates quoted are based on Seller's best estimate of a realistic time when shipment will be made and are subject to change. Delivery dates will be confirmed on Seller's acceptance of any resulting order, and Seller will use its best efforts to meet such Delivery date. Seller may make early shipment or partial shipments and invoice Buyer accordingly. Despite any agreement with respect to delivery terms or prepayment of transportation or transit insurance charges, the risk of loss or damage shall pass to Buyer upon completion of Delivery or upon moving the Equipment into storage, whichever occurs first.
12. Laws, Codes and Standards
Price and Delivery schedule are based on the applicable laws, codes, and standards stated in the Equipment specifications in effect as of the date of Seller's acceptance of the purchase order. If such laws, codes, and standards change, or if Purchaser changes the laws, codes, and standards stated in the Equipment specifications, and such change increases or decreases the cost of performing the work or impacts the Delivery schedule, then Seller will advise Buyer of the same, and the parties shall promptly negotiate in good faith and mutually agree upon any modification to the order resulting from any such change. Any local laws, statutes, codes or standards, or interpretations thereof that do not match national building codes are hereby exempt from the Agreement unless written copies are presented by Buyer to Seller as additional specifications and accepted in writing by Seller as part of this Agreement.
13. Title
Seller shall retain legal and equitable title to any Equipment until Buyer has paid for such Equipment in full, and Buyer shall complete and execute all documents required to this effect upon Seller's request and allow Seller to repossess the Equipment in the event of Buyer's failure to pay after receipt of written notice by Seller.
14. Installation
Installation of Equipment furnished hereunder shall be by Buyer, unless otherwise agreed to in writing signed by Seller's duly authorized representative. Installation services provided by Seller or one of its affiliates shall be pursuant to a separate agreement.
15. Field Service
Field service will be provided on a per diem basis upon written authorization by Buyer and at Seller's rates in effect when such Services are provided. Buyer will provide free and unrestricted access to Seller personnel, contractors, subcontractors, equipment, and any other personnel necessary in order for Seller to complete the contracted work.
16. Cancellation
Cancellation of any order must be by written notice to Seller and will be subject to Seller's cancellation charges and fees, including all costs incurred through the date of cancellation, the cost for materials ordered that cannot be returned, return and cancellation fees, cost to process such cancellation, plus a reasonable overhead and profit.
17. Intellectual Property and Confidentiality
All right, title and interest in any inventions, developments, improvements or modifications of the Equipment and Services made by Seller or Buyer as a result of the Agreement shall exclusively remain with Seller. Any design, reports, plans, drawings, standards, specifications or other information submitted to Buyer by Seller ("Seller Documents") shall remain Seller's exclusive property. Buyer shall not copy or disclose Seller Documents to any third party, and shall not use them for any purpose other than to install, own, operate, and maintain the subject Equipment or to use the Services, including, without limitation, use with any other project, or for the completion of the project contemplated by this Agreement by others. Seller Documents are not suitable for use on any other agreement or project and any reuse of Seller Documents without the express written consent of Seller will be at the sole risk of Buyer, and Buyer shall indemnify, defend and hold Seller harmless from any and all claims arising from Buyer's reuse of Seller Documents. Upon Seller's request at any time, Buyer shall promptly return all Seller Documents. If Seller's Equipment is held to infringe a United States patent in effect as of the date of this Agreement (other than any infringement resulting from Seller's compliance with Buyer's designs, specifications or instructions or from the use of the Equipment in combination with other materials or the operation of any process), then Seller may at its option procure for Buyer the right to use the Equipment, modify or replace it with non-infringing Equipment; refund the purchase price allocable to the infringing Equipment, or settle or otherwise terminate said actions on behalf of Buyer. The foregoing is Seller's entire liability and Buyer's sole remedy for patent infringements of the Equipment. Buyer shall release, defend, indemnify and hold Seller harmless from all expenses, losses and other damages resulting from any actual or alleged infringement of intellectual property rights arising from Seller's compliance with Buyer's designs, specifications or instructions, from the use of the Equipment in combination with other materials, or from the operation of any process.
18. Assignment
This Agreement may not be transferred or assigned by Buyer by operation of law or otherwise without the prior express written consent of Seller. A change in majority ownership or control of Buyer shall be deemed a transfer or assignment for purposes of this Section 18. Any transfer or assignment by Buyer of any rights, duties or obligations without Seller's consent shall be void.
19. Limitation of Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, IN NO EVENT SHALL SELLER, ITS AFFILIATES, SUPPLIERS AND SUBCONTRACTORS BE LIABLE TO BUYER OR TO ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, LOSS OF USE, COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, DOWNTIME COSTS, COST OF DELAYS, OR FOR ANY PENALTIES, WHETHER ANY SUCH CLAIM FOR THE SAME IS BASED ON CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, INDEMNIFICATION OR OTHERWISE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, SELLER'S CUMULATIVE LIABILITY ARISING OUT OF THIS AGREEMENT FOR ANY CLAIMS WHETHER IN CONTRACT, WARRANTY, NEGLIGENCE, TORT, STRICT LIABILITY, INDEMNIFICATION OR OTHERWISE, OR FOR ANY LOSS OR DAMAGE ARISING OUT OF, CONNECTED WITH THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF, OR FROM ANY DESIGN, SALE, INSTALLATION, OPERATION OR USE OF THE EQUIPMENT OR PERFORMANCE OF ANY SERVICES UNDER THIS AGREEMENT, SHALL IN NO EVENT EXCEED IN THE AGGREGATE THE PURCHASE PRICE PAID TO SELLER BY BUYER FOR THE SPECIFIC EQUIPMENT OR PART THEREOF OR FOR THE SERVICES GIVING RISE TO THE CLAIM.
20. Governing Law; Arbitration
This Agreement and any claim, controversy or dispute arising under or related to the Agreement, the relationship of the parties, and the interpretation and enforcement of the rights and duties of the parties is exclusively governed by the laws of the Commonwealth of Pennsylvania, excluding its conflicts of law principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. Buyer waives all causes of action arising under this Agreement after one year from the date of the occurrence of the event giving rise to any such claim, waives any sovereign immunity claims or defenses, and consents to and will not contest personal jurisdiction in the local and federal courts of Philadelphia, Pennsylvania. Except for account collection disputes, any disputes, controversies or claims arising out of or relating to this Agreement, or the breach thereof which cannot be resolved amicably within 60 days, shall be settled by binding arbitration. This agreement to submit to binding arbitration shall be specifically enforceable under the prevailing arbitration law. The award of the arbitrator shall be final, and a judgment may be entered upon it by any court having jurisdiction. A party desiring to invoke this arbitration provision shall serve written notice upon the other of its intention to do so and the name of an impartial individual who is knowledgeable in matters pertaining to Seller's industry to serve as an arbitrator. If the other party objects within 15 days to the arbitrator proposed, and the parties fail to agree on an arbitrator within 30 days thereafter, then the arbitrator shall be appointed by the arbitration tribunal. For domestic sales, the arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association then prevailing. Unless the parties agree otherwise, all arbitrations shall be conducted, and all related documents submitted shall be in the English language in Philadelphia, Pennsylvania, and the arbitrator shall apply the substantive governing laws as specified above. All awards granted by the arbitrator shall be final and binding on the parties and shall include interest from the date of any breach or default and from the date of the award until paid in full. Judgment may be entered on any award or decision of the arbitration panel by either party in a court of competent jurisdiction. The arbitrator may grant emergency interim relief according to the applicable arbitration rules. The prevailing party shall be entitled to recover, in addition to all other amounts and relief, its costs, fees and other expenses of the arbitration, including reasonable attorney's fees, as may be awarded by the arbitrator. If Buyer fails to promptly assume Seller's defense when requested to do so as required under this Agreement, then Seller may defend with counsel of its own choice at the expense of Buyer.
21. Miscellaneous
The Agreement as defined in Section 1 constitutes the complete and exclusive agreement between Seller and Buyer and there are no agreements, understandings, restrictions, warranties, or representations between Seller and Buyer with respect to the subject matter hereof other than those set forth herein. If any provision, or any part thereof, of this Agreement is found by any court or governmental agency of competent jurisdiction to be invalid or unenforceable for any reason whatsoever, then such provision shall be deemed revised and applied to the maximum extent allowed by applicable law, and such invalidity or unenforceability shall not affect the remainder of such provision or any other provision here which shall remain in full force and effect. All obligations herein shall survive termination, expiration or completion of this Agreement. No term or condition is intended for the benefit of any third party, and Seller and Buyer do not intend any term or condition to be enforceable by a third party, including any end user of Equipment or Services. Seller's failure on any occasion to insist on strict performance of any term or condition hereof shall not constitute a waiver of compliance with such term or condition on any other occasion or a waiver of any default. References to any statutory provision, enactment, order, regulation or other similar instrument shall be construed as a reference to the statutory provision, enactment, order, regulation or instrument as amended, replaced, consolidated or re-enacted from time to time and shall include any orders, regulations, codes of practice, instruments or other subordinate legislation made under it. The headings used throughout are for convenience only and shall be given no legal effect. Fax, portable document format (.pdf), email or other electronic transmissions or copies shall be given the full force and effect as an original. For purposes of this Agreement: (a) the words "include," "includes," and "including" are deemed to be followed by the words "but not limited to"; (b) the word "or" is not exclusive; (c) the words "herein," "hereof," "hereby," "hereto," and "hereunder" refer to this Agreement as a whole; (d) words denoting the singular have a comparable meaning when used in the plural, and vice-versa; and (e) words denoting any gender include all genders. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted.