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Services

We're a customer-service company, first.

We specialize in niche solutions for the packaging industry — and it just so happens we sell some cool things, too. JoyCan handles the engineering, integration and custom configuration of your complete dosing system — then stands behind it. Our onsite services cover every aspect of your liquid nitrogen dosing needs — from onsite trials and demos to full piping and doser installations and ongoing support, including custom SOP and SWI development, expert training, and comprehensive maintenance solutions. That end-to-end ownership is what sets us apart.

Cutaway of a JoyCan cryogenic doser showing internal components
Full-service offering

Everything around the doser, handled.

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Product trials

Before you commit, we dial in the right cryogen, dose volume and timing on your actual product and container — onsite or with a demo unit.

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Design & engineering

We spec the doser, cryogen supply and line integration around your throughput, format and product chemistry.

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Piping & doser installation

Full cryogen piping and doser installation, integrated into your filler and seamer, calibrated and validated at real line speed before handover.

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SOPs & SWIs

Documented standard operating procedures and standard work instructions so your process is repeatable and audit-ready.

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Operator training

Hands-on training so your team can run, monitor and troubleshoot the system with confidence.

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Maintenance & repair

Preventive maintenance and fast repairs to keep dosing accurate and downtime low across the system's life.

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Genuine parts & kits

Controllers, actuators, hoses, sensors and consumables — most available to order in the online Shop.

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Refurbishing & rental

Our Doser Refurbishing Program restores any doser — any age, model or condition — plus monthly CryoDoser Flex rental. See the program →

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Aseptic dosing systems

Sales, integration and support of Terboven aseptic liquid nitrogen dosing systems for sterile, ESL and low-acid fill lines. Learn more →

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Global support

Installation, service and parts wherever your lines run, with responsive remote and on-site help.

Vacuum-insulated piping & cryogen supply

The cold chain from tank to doser.

A doser is only as good as the cryogen reaching it — and the supply side is a major part of what we do. JoyCan handles microbulk storage, custom vacuum-insulated piping and the install behind it, so your doser always sees clean, consistent liquid at the right pressure.

  • Microbulk tanks — buy or rent
  • Custom-engineered vacuum-insulated (VI) piping — designed & supplied
  • Installation & commissioning
  • Ongoing service & maintenance
Explore VIP systems
JoyCan cryogen supply — microbulk tank, vacuum-insulated piping and doser
How we work

A clear path from enquiry to uptime.

  1. 1

    Discovery

    We learn your product, container, fill and line speed.

  2. 2

    Trial

    We prove the cryogen, dose and timing on your product.

    Quoted service — fully credited toward your doser purchase.
  3. 3

    Design

    We spec the doser, supply and integration to your line.

  4. 4

    Install

    We commission, calibrate and validate on your floor.

  5. 5

    Support

    We document, train, maintain and supply parts for life.

Maintenance Service Agreement

A plan that keeps your line running.

Lock in scheduled, predictable support so dosing accuracy never drifts — and skip the cost and unpredictability of one-off service calls. Plans cover your dosing systems and vacuum-insulated piping.

  • Scheduled visits on your cadence — quarterly, bi-annual or annual
  • Full performance inspection & preventive maintenance every visit
  • Standard wear parts replaced free — heaters, dosing stems, valves, pneumatic tubing, nozzles, gaskets, clamps & cables
  • SOP updates plus operator, maintenance & quality training
  • Detailed field service report with recommended actions after each visit
  • Priority scheduling — urgent calls don't use up your plan visits
Quarterly Bi-annual Annual
Ask about a plan
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Far less than one-off service.

Standard field service is billed by the day, and a single visit — plus every additional day on site — adds up fast. A Maintenance Service Agreement locks in a much lower effective per-visit rate and folds in inspection, preventive maintenance, wear parts, SOPs and training, so budgets stay predictable and there are no surprise invoices.

Get a plan quote
Already running a doser?

Service plans & spares.

Whether you bought from us or inherited a line, we can service it. Book preventive maintenance, order genuine parts from the Shop, or talk to us about a service plan that keeps your dosing accurate.

JoyCan doser components and service parts

Need a service or a full dosing system?

Tell us what you're running and what you need — we'll scope it with you.

Get in touch